Payment, Shipping and Returns
We accept payments through PayPal, Visa, American Express, MasterCard, and Discover. Orders will not be processed if (a) shipping address is different from billing address, (b) payment flagged by processor, © not a verified PayPal address.
Local and want to save more? 3% discount for cash payments!
We are required to collect 7% sales tax on all purchases shipped to the state of New Jersey.
$9.00 fixed rate UPS shipping on most orders apply only to the continental US with a physical address (no PO boxes) Additional shipping charges apply for orders shipping to Hawaii, Alaska, and the US territories
Same day shipping for most orders placed before 3pm eastern time to verified PayPal address.
Some orders may require an extra day for processing . If your order cannot be fulfilled in a timely matter you will be notified.
We ship primarily with UPS but also reserve the option to ship with other carriers which offer tracking.
Gilligan’s offers a return period of 15 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. To obtain an RMA number, please send an email to Gilligan firstname.lastname@example.org. and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%.
All products are new unless specified differently. Manufacturing warranties apply. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer.